Omega Healthcare
Bengaluru, Bangalore Bengaluru
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Deputy General Manager - Delivery

Job Type: Private
Hiring For: Omega Healthcare
Job Role: Service Delivery Manager
Industry: BPO
Job Priority: Normal
Job Nature: Office
Job Mode: Full Time
Job Position: Permanent
Job Location: Bengaluru, Bangalore Bengaluru, India ()
Salary Range: INR 0 - 0 Per Month
Experience Range: 14 - 17 years
Qualification: Any Graduate
Skills Required: Healthcare, Process improvement, AR Denials
Date Published: 18 Mar 2023
Valid Through: 18 Mar 2033

Job Description

  • This position plays an integral part within the RCM practice of Omega Healthcare.

  • Will be accountable for the effective management of daily operations and delivery.

  • Manage large groups of associates, Supervisors and managers and oversee operational activities to ensure customer service and quality expectations are met as per the KPIs.

  • Primary contact for coding questions relating to Client services and Operations. Will be required to work closely with the transition management office during POCs.

  • Review reports/ dashboard and investigate errors.

  • Understands quality matrices and work towards continuous process improvement.

  • Responsible for managing performance of team members. Drive performance evaluations across the span.

Job specifications:

  • Minimum 15 years experience in RCM Process.

  • Should manage multiple tasks and create solutions from available information.

  • Should possess good understanding of RCM practice and continuous improvement of delivery and quality.

  • Should possess good mentoring skills.

  • Should have exemplary interpersonal and leadership skills.

  • Should possess problem solving skills.

Skills Required

Healthcare, Process improvement, AR Denials


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